What tape formats do you transfer?
•At this point we can only accept: VHS, VHS-C. We also only transfer NTSC at this time, not PAL.
How do I know if my new DVD will play in my DVD player?
•The DVDs we produce will play in nearly every DVD player on the market. However, there may be one or two less expensive players on the market that may not comply fully with the DVD specifications. These same DVD players will eventually have problems playing other commercial DVDs as well. If your DVD player supports either the DVD+R or DVD-R disc formats, it will definitely be compatible. We record to DVD-R media an extremle compatible format. In fact many older players not built for recordable DVD's will play these DVD's. If you have any doubts about your player's compatibility please see this online compatibility resource.
How much video will fit onto my DVD?
•We can transfer up to 2 hours of high quality video from your tape.
While it is technically possible to transfer more than 2 hours onto a DVD, it greatly reduces the quality of the DVD. In order to do this, you need to lower the bit rate and quality of the video and audio. If your video is longer than that, additional DVDs should be ordered.
How long does it take to create my DVD?
•This depends on the complexity of your order. Highly customized orders sometimes take longer. Our turnaround time is usually less than a week. We can give you a time frame at the time of ordering.
We have a professionally edited tape of a Wedding with various segments and titles. What is the best way to transfer this to DVD?
•We would suggest adding a Custom Scene Menu to your DVD, so you can jump directly to certain important wedding scenes. This would also allow you to customize your scene index menu with your own captions such as "Ceremony", "Vows", "Rings", "Reception", "Cake Cutting", etc. instead of just having a numbered menu.
You can also add a Custom Opening Title Screen (the first screen you see when you start up the DVD), and have a wedding photo placed on this screen along with a title.
Can you add music to my DVD?
•Yes. We can add any music of your choice. Just provide us with either a .wav or .mp3 audio file of your song or background music on a CD (or floppy disk if it will fit). Your music will play continuously on the Title Screen and/or Scene Index Menu screen until a button is pressed. We can also add music to your silent video if requested.
What is a chapter point?
•Think of a chapter point as a bookmark. Your DVD will contain chapter points at 5, 10, or 15minute intervals (or at scenes that you specify if you purchase a Custom Scene Menu and/or Custom Chapter points). These allow you to instantly access scenes from the menu, and skip forward or backwards from chapter to chapter using your remote.
Will my DVD have menus for navigation?
•Yes, absolutely! Unless you specify that you do not want any menus, all of our DVD transfers include free basic menus: 1) a standard Title Screen Menu (which is the first screen you see when you load the DVD, and includes your title, a Play button and Scene Index Menu button) and 2) a Scene Index Menu. The Scene Index Menu allows you to see images of the chapter points of your DVD, and jump directly to any scene you choose. It will display the chapter numbers, and if you purchase a Custom Scene Menu, you will also be able to specify your own captions for under each chapter image on the menu screen.
How long will my DVD last?
•If handled properly (like a CD), a DVD can be expected to last for over 100 years! Also, because playing it won't wear it out, your DVD will have the same high quality in the future as it does today. Your memories will be preserved for generations to come!
Will you transfer copyrighted video?
•No, we cannot duplicate any video where you do not own the copyright, ex. Hollywood movies.

My record is in poor shape do you remove clicks and pops?
•While we can remove clicks and pops to an extent we use this sparingly as it can destroy the original ambience of the recording. Therefore if your record is listenable to begin with it can only sound as good or better.
•Although we can't fix 100% of the surface noise, click on the following links to hear what our click/pop removal service can do:
(you will hear approx. 30 seconds of the original followed be another 30 seconds with clicks and pops fixed)
• click to listen to mp3
• click to listen to wma

Will I be able to cue individual tracks just like a commercial CD?
•This service is not a straight "transfer", your CD will have separate tracks for each song just like commercial CDs!
Can I have the LP artwork as my CD cover and inlay?
•Yes, we can recreate the original LP artwork for only $10 extra.
see our examples here.
Can you also transfer 45 RPM singles and EP's?
•Yes, of course. Seperate pricing applies to this service.